Call Brenton on 0423 030 533 or Warren on 0419 781 428

Complaints and Feedback

We value our clients and always endeavour to exceed your expectations.

If for any reason you have a complaint or recommendation then we would love to hear from you and we will handle this in a professional and timely manner.

Please send your queries to:

Name: Warren Pavey


Phone: 0419 781 428

Address: PO Box 775, Albany Creek, QLD, 4035

We will investigate the issue and contact you as soon as possible.


If you are not satisfied with our final response, you may lodge a complaint with AFG:

Name: Complaints Manager       Phone: (08) 9420 7888     Email:     Address: 100 Havelock St, West Perth, WA, 6005

AFG will endeavour to resolve the matter as soon as possible and a written response will be provided to the client within 45 days.


If you are still not satisfied with the final response, you may lodge a complaint with the Australian Financial Complaints Authority:

Online:   Email:   Phone: 1800 931 678   Mail: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001