If for any reason you have a complaint or recommendation then we would love to hear from you and we will handle this in a professional and timely manner.
Please send your queries to:
Name: Warren Pavey
Phone: 0419 781 428
Address: PO Box 775, Albany Creek, QLD, 4035
We will investigate the issue and contact you as soon as possible.
If you are not satisfied with our final response, you may lodge a complaint with AFG:
Name: Complaints Manager Phone: (08) 9420 7888 Email: firstname.lastname@example.org Address: 100 Havelock St, West Perth, WA, 6005
AFG will endeavour to resolve the matter as soon as possible and a written response will be provided to the client within 45 days.
If you are still not satisfied with the final response, you may lodge a complaint with the Australian Financial Complaints Authority:
Online: www.afca.org.au Email: email@example.com Phone: 1800 931 678 Mail: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001